Why Service Your Garage Door?
Smart homeowners know that regular professional garage door servicing isn’t just a routine task; it’s peace of mind. It’s knowing your family is safe, your mornings won’t be disrupted by a door that won’t open, and you won’t face a costly emergency repair bill when you least expect it. Think of it like servicing your car, but this is about protecting something even more important. Your garage door is one of the hardest working parts of your home, operating thousands of times each year.
When you book a professional service, you’re making the same sensible choice you make with your car: preventing problems before they happen. You’re choosing reliability over risk, quiet operation over annoying squeaks, and most importantly, you’re ensuring your door’s safety systems work perfectly every single time. Because when it comes to something as heavy and powerful as a garage door, ‘probably working fine’ isn’t good enough.
Need servicing?
The Best Doors 21-Point Garage Door Service Inspection
Our thorough garage door inspection covers every important component of your garage door system, so you know exactly what you’re getting and can have full assurance your door is safe and reliable.
Safety System Checks
- Testing of the crucial safety reverse mechanism and sensor alignment
- Testing of manual release mechanism for emergency situations
- Cleaning of photo eye sensors for reliable operation
- Checking and adjusting travel limits and force settings
- Safety inspection of all mounting brackets and hardware
Mechanical Inspection
- Thorough inspection of cables for any signs of fraying, rust or wear
- Examination of roller condition and replacement if worn
- Tightening of all nuts, bolts, brackets and fasteners that can work loose over time
- Spring tension adjustment to ensure proper weight distribution
- Visual inspection of door panels for damage or deterioration
- Inspection of weather seals and bottom seal condition
Performance & Lubrication
- Lubrication of all moving parts including springs, hinges, rollers and bearings
- Full door balance test to reduce unnecessary strain on your motor
- Assessment of your garage door motor’s performance and settings
- Checking track alignment and clearing any debris for smooth movement
- Chain or belt tension adjustment on your opener
- Testing of remote controls and wall button operation
- Inspection of electrical connections and wiring
- Testing of battery backup system (if installed)
- Full operational test of complete system
- Detailed service report with any recommendations
Why a Regular Garage Door Service Matters
Avoid Expensive Emergency Callouts
A broken spring on a Sunday afternoon or a motor that fails when you’re rushing to work costs significantly more than a scheduled service. Regular maintenance spots worn parts before they fail completely. When a worn roller finally gives way and jams your door, you’re looking at emergency callout fees plus parts and labour. Preventative servicing catches these issues early, saving you from inconvenient and costly breakdowns.
Protect Your Family
Your garage door weighs between 50-150 kilos. That’s a lot of weight moving up and down above your car and family. The safety sensors and auto-reverse features need to work correctly every single time. Our service includes testing these important safety systems to make sure your door will stop instantly if something, or someone, is in the way.
Add Years to Your Door's Life
A well maintained garage door system lasts significantly longer than one without regular care. Regular garage door maintenance including lubrication reduces friction and wear on moving parts. Proper balance means your motor isn’t working harder than it needs to. These simple maintenance steps extend the life of your door and motor, protecting your investment for years to come.
Keep Your Warranty Valid
Here’s something many homeowners don’t realise: most garage door and motor warranties require proof of annual professional servicing to remain valid. Skip the service, and you could void your warranty. That means if something major fails, you’re paying the full replacement cost yourself.
Pro-Tip: Keep a digital copy of your service invoice. It’s the easiest way to provide proof of maintenance if you ever need to make a warranty claim.
Is Your Garage Door Telling You It Needs a Service?
Your garage door often gives you warning signs before problems become serious. Catching these early can save you from inconvenient breakdowns and expensive repairs.
- Loud or unusual noises like grinding, squeaking, or banging during operation
- Taking longer than usual to open or close completely
- Jerky, shaky or uneven movement instead of smooth operation
- Door doesn’t close all the way or reverses for no apparent reason
- You need to press the remote multiple times before it responds
- Visible gaps in the door seal or light coming through the sides
- Black dust or metal shavings under the door (signs of wearing parts)
- Door feels heavier when using the manual release
- Motor running but door not moving properly
Why Choose Best Doors for Your Garage Door Service?
We understand exactly what your garage door faces in Australian conditions: from scorching summers to coastal salt air. Our technicians are specialists who’ve seen it all and know how to keep your door running perfectly year round.
Professional Service Across Queensland and South Australia
Best Doors provides expert garage door servicing through branches in Brisbane, Sunshine Coast, Toowoomba, Mackay, Townsville, Bundaberg, Adelaide, Cairns, Rockhampton, and Gladstone. Contact your local branch today to schedule your professional garage door service.
Rating
Thanks Best doors got a service man out as garage door making terrible noise he serviced door but after he left still making noise let them know and Earl came to check door not making noise now but he was happy to check and add lubricant. Also Jenny on phone was very helpful. Happy to recommend have been using this company for many years now.
Customer service is appalling. Once you buy and install they are generally unhelpful. Would not recommend FURTHER UPDATE: really appreciate Steven and Kevin’s assistance in getting this sorted. Control box screw was replaced and posts repaired. They also sorted out a faulty controller that needed resetting. Thank You
Just had a service with Best Doors and couldn't be happier with the service. The technician (can't remember his name) was friendly, professional and fixed the problem. He was very knowledgeable re his product and explained everything he was doing. Will definitely get him back for our 12 monthly service. Thank you.
Great service! Thanks for your fast response to my message and for solving our issues.
Highly recommend Best Doors. After first repairing my door, now I have them servicing it annually. The frendly office staff and qualified technicians have a professional and caring attitude toward their customers....
Wonderful experience with Erle who assisted in repairing our garage door and servicing it. Grateful to be seen so promptly, he fixed our problem without hesitation. Great service and communication. Thank you!
Service booked was on time and value for money. Service person was friendly and knowledgeable of his trade.
We found Best Doors to be very competitive in price and quality and prompt with their service. Our door looks great. Gary and Lyn Hunter Meridan Plains.
Great service, friendly helpful staff. Serviceman did an in-depth investigation of an issue I was having and identified the cause and made some adjustments to fix it as well as doing the regular service. The door is back to working perfectly now.
Very good service, they came when they said they were going to and did a good job very happy with their work.
Good experience, Erle and Shannon fitted a new motor with remote to our existing single roller door, professiional, happy, sociable. Thanks guys, Great job.
Best Doors Coolum provided exceptional service throughout the entire initial contact / booking/ follow up communication and repair process. Shannon Clarke was the Best Doors Coolum Service Tech who attended our home and effected the major repair in an efficient, honest and professional manner. Thankyou Shannon, we genuinely appreciate your approach and solid work ethic.
Best Doors are fantastic! Jono came out promptly, was very helpful, and sorted out my tilt door. The workmanship done is of a fantastic quality and they are a good, honest business that I would highly recommend to anyone needing their products or service.
Great communication, friendly service. Very happy with my experience with Best Doors.
Unbelievable Service. Had my automatic garage door installed in 2015 by Best Doors and have had it serviced every couple of years. Would highly recommend Best Doors Sunshine Coast to anyone interested in a garage door. To me a product is only as good as the follow-up service provided. In saying that I would give Best Doors a 10 out of 10. The service representative was curious and professional and went above and beyond to make sure my garage door was in perfect condition before he left.
Excellent experience. Good quality product, knowledgeable sales and quick and seamless installation.
Thank you for our 1 year service of our roller door with automatic mechanism. All working perfectly.
What a great company to deal with! Very efficient and trustworthy! On time and pleasant! The product is great to look at as well as use! I love the 2 doors being on the one remote! So cool! Servicing is great also! Thank you 🙏
Recently had difficulty in the operation of our garage door. Best Doors gave me advice over the phone which solved the problem. Great service. Courteous, helpful and knowledgeable. Pleasure to deal with. Russell
Thought I'd search local! Glad I did, great price, super easy to deal with and great turn around times! Installation and removal of old door was quick and tidy! New door is super quiet and easy to use! Highly recommend!
There price was great there service was better. It was such an easy process and the doors look fantastic. Thank you to matt and the team
Got the greatest deal for our roller doors, Best Doors beat the other quotes and the service by the salesman was exceptional. The installation of the doors was quick so no need to be put out waiting all day. We would definitely recommend Best Doors to anyone who wants roller door to use them.
I have recently had three doors provided by best doors. They came in a a great price, they are good quality and installed well and the overall service was excellent. I would definitely recommend to anyone.
Completed a difficult job on time and no issues at all. Would 100% recommend to anyone needing a garage door fitted. Thankyou. Peter and Ashley Calluy
Best doors are a very pleasant company to deal with very informative and helpful prompt with getting back To you with advice and quotes very impressed with the roller door and service I received. Thanks Ian
Very helpful when I needed help. Thanks Robyn, Chris, and Scott. Prompt and friendly
Can Highly Recommend using 'Best Doors' Sunshine Coast, from booking to job done, very easy. Wayne was polite, professional and prompt, he knew what he was doing, very reasonably priced as well, many thanks Lisa
This is the 2nd product we have purchased from Best doors in the past 12 months and we are very satisfied. We are also very happy with the Merlin product, we have had many other brands over the years and this would definitely be the best for overall value and quality. The service we received on the Sunshine coast was fantastic.
we recently had out garage door replaced and are more than happy with the service we received. Very punctual, reliable, friendly staff!
Excellent service, my new garage doors are fabulous and so much better than the old ones, everyone was very helpful, and the tradesman was lovely, thank you.
Excellent quote and installation service. Pleasant and knowledgeable staff. Great product.
Customer service over the phone was excellent and even when I missed my appointment they took it in their stride and rebooked to suit my needs. Ross the technician was meticulous with his installation of a new garage door opener and even fixed up some other little bits of the door and runners that he didn't actually need to. Incredibly quick and efficient and gave me a courtesy call beforehand. Highly recommend these guys. So easy to deal with. thank you! the door works a treat now!
We engaged Best Doors Sunshine Coast to replace our Roller Door on our Storage Shed at Nambour. Matt in Sales was professional and the installation guys arrived on time and completed the removal of our old door and installation in an efficient manner.
Frequently Asked Questions About Garage Door Servicing
How often should I get my garage door serviced?
Annually is what most manufacturers recommend for keeping your door safe and reliable. Just like your car needs a yearly service, your garage door benefits from regular professional attention. If your door gets heavy use (more than 4-5 times daily), or you live near the coast where salt air accelerates wear, you might benefit from service every 6-9 months.
Is a garage door service really worth it?
Absolutely. Consider this, an annual service typically costs less than half of a single emergency callout. When you factor in the extended life of your motor and door components, plus maintaining your warranty, you’re actually saving money. One worn spring that breaks can damage your motor, turning a $50 spring replacement into a $800 motor replacement. That’s why preventative maintenance makes financial sense.
Can I service my own garage door?
While you can definitely keep your door clean and check for obvious issues, the high tension components like springs and cables are genuinely dangerous without proper training and tools. These springs are under enormous pressure and can cause serious injury if handled incorrectly. Leave the technical work to trained professionals who have the right tools and knowledge to work safely.
What happens if you find something wrong during the service?
We’ll explain exactly what we’ve found, why it matters, and provide you with options. There’s never any pressure to proceed with repairs on the spot. We can provide a quote and you can decide what you’d like to do. Many minor issues can be fixed during the service visit, saving you a separate callout fee.
What's included in the service cost?
Our professional garage door service includes the full 21-point inspection, lubrication of all moving parts, minor adjustments, safety testing, and a detailed service report. The service price covers all labour for standard maintenance tasks. Any replacement parts needed would be quoted separately with your approval before proceeding.
Book Your Professional Service Today
Don’t wait for warning signs or expensive breakdowns. Call or fill out the form today for your professional garage door service and enjoy the peace of mind that comes with a safe, reliable door.